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Export Crystal to Excel FORMAT OPTION

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Dear all

Once opened a report from Crystal we have the possibility to export to excel choosing the app as Excel version XX Extended.

Normally before exporting the report to Excel a FORMAT OPTION mask pop up in order to design the data on Excel.

My problem is in some station I never get this mask. It looks like a DLL issue or Excel setting issue.

Would you have any clue to solve this problem and get the Format Option mask?

Best regards

 


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